Assuming that that wasn't tongue in cheek...
Their target audience is "people who want to launch something into orbit". They don't need a call to action, they already have a rather well-defined need.
> I would think these things are negotiated over expensive dinners.
That sort of shit is exactly what Musk has been complaining about every time he talks about how fucked-up the existing space delivery industry is.
Think of it this way: You don't negotiate the price of delivery for something you're gonna ship via FedEx over a dinner.
One of the goals of SpaceX is to make the space delivery industry as much like every other delivery industry as is humanly possible.