I don't get the hype behind bots? When are where was it proved that bots as interfaces can be successful?
I don't get it either. The nice thing about not typing out requests ("it's not a command-line interface," they all say) to perform virtual actions is that you don't have to type out requests to perform virtual actions. And having different apps and websites for different purposes gives you choice, privacy, and control over who you interact with online. You don't have to get locked in to a platform and hope they never do anything nefarious or user-unfriendly for fear there's nowhere else to turn.
But I guess we're the minority.
[0] https://medium.com/chris-messina/2016-will-be-the-year-of-co...