> Verizon officials have assured wireline customers that they will suffer no service disruption during the strike, saying the company has spent months training unaffected workers, primarily supervisors, to take over the duties of their unionized colleagues.

> “On Day 1 our first priority is to maintain the customer base we have — answer the phones, surveil the network, work repairs — and we’re fully staffed to do that,”.....

So I guess today is a great day to call tech support with your problems, you'll get a manager!