It sounds like they still have to partner with the different services to create custom integrations with their APIs so they can interact only with these preprogrammed services. But the real impressive AI thing would be if it could figure how to do the order of a service on its own: mimicking how humans do it by using forms on the webpages or writing e-mails or making phone calls for reservations. That would make the interaction look like just a regular order from the service providers perspective, so there would be no need to create partnership for the API integrations with each service provider.