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I don't see how the discussion around an open plan office is tricky. Simply googling it will give you droves of articles like this one

http://www.inc.com/geoffrey-james/why-your-company-will-bene...

as well as research such as this review of research on the topic:

http://www.lapa.co.nz/assets/NewsAttachments/openplanoffices...

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I've read a lot of these things, and while I recognise there is some research in favour of private offices, I also think it's currently very 'trendy' to say that open spaces are bad, and I think a lot of the discussion is very developer-focused. Most of the people in our office are non-developers, and while the developers like quiet, our creative teams get far more enjoyment (and seemingly productivity) as a result of being able to talk and bounce ideas off each other much more.

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