It seems that it would be safer to block that credit card entirely and request a new number.
The OS should also be reinstalled from scratch, after backing up any pictures or documents and reformatting the disk.
The OS should also be reinstalled from scratch, after backing up any pictures or documents and reformatting the disk.
> The OS should also be reinstalled from scratch, after backing up any pictures or documents and reformatting the disk.
I removed both ram cahces and replaced them as well as the harddrive with another entirely reset windows 10 install i had laying around.
HOWEVER, she is reasonably tech savvy for 80 uses computer everyday, ect, but she was having trouble adapting and begged me to put win7 back on. I simply swapped hard drives back, so there has been 0 diagnostics run on the current drive except a single full system scan done by the microsoft virus program, although, again, she said they installed it (it does look like real MS) but maybe they just added an exception. I figured I would do damage control, and let her use current OS for now(told her not to do online shopping haha) while I try to assess full risk.