I'm not surprised: I've only done one Lyft ride in my life. I arrived into Newark Airport and needed to get to New York City. Uber had a 3x surge, so I downloaded the Lyft app. I saw that Lyft was offering $5 if I did their ride share option, so I chose it.

- Driver picks me up quickly, no problem

- Driver makes 3 loops around the airport to pick up my ride share, but she cannot understand the Lyft app's GPS/map and is unable to find the person.

- Driver decides to just leave the airport without picking the ride share person

- Lyft app cancels other ride share's ride AND my ride, while at this point we are on the high way.

- Lyft driver tells me to re-request the ride, but after a couple of attempts, I am unable to pair back with the driver whom's car I am in (kept pairing me with other drivers)

- Eventually I get out of the car, on the side of the highway, and order an Uber.

- Because I'm not in the airport geofence, I didn't get a surge :O