The irony is that they "fixed" the credit card but you can't cancel online, just like with any other card. In fact, searching their support, there is literally no instruction on how to cancel. Classic.
i always look for this before signing up to a financial service. if you aren't easy to reach from every page on your site(or only allow phone calls from 9-3 EST, kind of crap)... i don't trust you with my money, period. I know really good customer service reps are spendy, but hiding from the customer is unacceptable.
While the phone support number is not published on the marketing site, we make ourselves incredibly easy to reach for all current cardholders, both through the mobile app as well as by phone and email. Support is based onsite here at our HQ office in Oakland, and can be reached between 9am-5pm PST.