Gotta love the competitive spirit... Now if only their other services would offer such "human" support, as opposed to the maddening, hair-pulling, teeth-wrenching -- yes -- god-questioning expereience it is trying to contact Checkout or AdWords support. (Don't get me wrong -- these are great products when working proper -- it's just when they aren't working, and I'm giving them $500/mo., it seems reasonable that I would be able to talk candidly with someone.)