So it sounds to me like, they can't hire people because they're stingy assholes. Am I missing something? Seems like if they set out to share their success with their employees instead of keeping it to themselves, they would have better luck. So pay an attractive wage, like $24/hr, and treat people well (and listen to them), and then if an employee has an attendance problem you fire them, because you're not paying that kind of money for crappy employees either.
Maybe someone can explain why I'm full of it, but from what I read here I have a hard time feeling very sympathetic.