We have to deal with spammers, phishing attacks etc. We diversify based on the actual, realistic needs of the organisation. For instance, a startup of 3 would not need to send 500 emails a day, that is a clear red flag. In practice we have yet to have a case of a user reaching those limits. Thanks again!
> For instance, a startup of 3 would not need to send 500 emails a day, that is a clear red flag.
There are many startups that do cold outreach, via cold emailing, that could do roughly 500 emails per day. I am not sure how typical this is, but as someone that has started doing sending cold emails as a direct sales tool, it seems to me that you just haven't had any customers like that yet.
If you do though, don't assume they are spammers.
For me, the bigger red flag is the response you got - I would expect a reputable mail provider to make it abundantly clear that the behaviour you describe is not welcome on their service.
Either way, the fact of the matter is sending cold emails is actually a powerful way to build sales -- there is a simple reason so many people do it, it works.
Like it or not, many startups do it.
So I was simply pointing this out for the OP's benefit.
We do have sales teams using Migadu. However, they simply estimated how much they would send and signed up for the higher plan. It's straight forward I believe.
I fear you will not be in the email business for long.
Sending sales emails is not the same as spam, at least not in the lines of business using Migadu. We are not judging what people do for living, but rather try to aid them with a worthy advice if there is a better way. Working hand in hand with users pays off and we both enjoy it. We're tired of being nobody to some wise Google(rs)....
If sales stop, the world would stop. Everyone sells something to somebody.
I'm sure your approach works for the customers you have right now, but if you consider the above to be an acceptable use of your service, then I stand by my statement that you won't last long in the email business.