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Comment by jrs235 | Hacker News Reader

This is why I'm starting to consider taking video of me packing and placing goods in the shipping box (while at the shipping company), placing the shipping label on the package, and dropping them off directly with UPS/USPS/FEDEX (all in a non clipped video). Then also recording the opening of any packages received in returns. Problem is this probably still wouldn't be enough evidence and sufficient for eBay.

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The problem that the author describes is that eBay does not accept proof and offers no way to submit it.

You could always include a URL in your claim, to youtube or something else...

Upload the video right after post to a service, maybe as private. Since normal mortals don't have the power to backdate upload times, this might work as proof.

He said he used UPS Pack and Ship. Which should be even better proof than the video you described, since it is a third party vouching for what was put into the box.

Having all the video, witnesses, and documentation in the world can't help you when eBay refuses to review any of it.

I bought something the other day on eBay and the seller sent me a collection of photos of the product being packed and posted.

I think it's a great idea, even just for the buyer's piece of mind.

I take a video while boxing and make sure to capture the label. Like you said though, I doubt this would be enough to win an appeal.

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