Yes
No
They claim that, but there was no information given about it
No
Yes, but not anymore.
No
They claim that, but there was no information given about it
No
Yes, but not anymore.
I'd suggest to try and remediate the situation first. Try to cancel the insurance and get your money back if possible.
If that doesn't work and working there isn't that great anymore (no friends, not learning much, career dead-end, no perspective of higher salary, etc).. I would look for another job if I could afford that financially.
In big corporations, as much as your boss may like you and the work you do, his/her hands might be tied: no leverage with HR, they have a "problem" to deal with, since official channels have been used to complain.. now that might be making him/her look bad to other higher ups, etc.
Best of luck.
Not an option.
>no leverage with HR,
This process almost feels like an organized scam and well thought of.
Generally the company is very vocal about the "process orientation" and "well defined policies".
But, in this case, it took quite an effort to take them out of denial mode, and now that they are out of denial mode, they just do not respond.