Then I ask them to try the same with their Apple laptop.
That normally makes them never ask such questions again.
I learned that from an IBM (and later a Lenovo) sales person when presenting the X series. It's designed and built to tolerate real use. And some abuse :-)
I've used laptops for the last 10-15 years, often 8+ hours a day. I have not once dropped a laptop during those years. I'm completely okay with having a laptop that disintegrates when dropped and is better in other ways (thinner, lighter, longer battery life) as a result of not focusing on resistance to drops.
(Sorry can't watch the video right now because I'm on mobile data)
https://www.apple.com/shop/buy-mac/macbook-air
https://www.amazon.com/i5-6300HQ-keyboard-Microsoft-signatur...
The ASUS has:
- a larger screen
- a better CPU
- a better GPU
- as much memory
- more storage
-twice the weight
-1/4th the battery hours
-one of the worst touch pads around
The closest real comparison is the MacBook Pro to the Surface Pro, in which case the MacBook is better at every price tier(expect for the touchscreen which is totally useful).