All the advice in the article sounds very generic to me. Standard startup fairytale. I wonder where all the upvotes are coming from
>To bring them into the fold, the team started running superintendent “Ask Me Anything (AMA)” sessions at the office, where the two goals were to celebrate them as experts in the field, and to learn as much as possible about their lives, work and problems.... During these events, the superintendents got to know individuals at PlanGrid too, and walked away bigger evangelists than they were before.
I haven't seen this done before, and it's a great idea.