I'm sorry to inform you that the internet is not an anodyne safe-place. Consider your emotional reaction and continued need to engage, down this off-topic path.
In my opinion my experience adds some context. On reflection I'd be happy to change 'crap' for terrible and so on, but I can't edit that (historical time-out I guess).
Now, if you'll excuse me, my comment has actually spawned a really interesting, intelligent conversation with an Australian about the conduct of the main protagonist of this article, and I don't have any more commentary to add on this point.