While it's definitely distracting, there is a type of conversation that occurs which I have never experienced in all my years as a cube farmer. If I want isolation, I can go sit somewhere else or work from home or a cafe. It feels like the default being not isolation makes all the difference.
You're lucky, I can't. I agree that an open office has its benefits but when you can't treat its downsides with the methods you stipulate then I don't feel it's worth it on balance. I'm forever distracted and even just the cubicle farm (not fully sealed offices) was a much better environment for me.
Yea for those whose work requires some concentration, the best environment might be where workers have offices with open areas available to them when they want to discuss issues with other team members. It is very sad that companies can't be flexible in this area and instead like to pretend that only upper management needs to concentrate, have a private conversation, etc.
Then my boss stuffed some clowns onto my budget and ruined the magic.
Since then, most places I've worked have been either call centers or highschool cafeterias. No amount of bon ami can overcome inhumane working conditions.
I'd rather have an office.