Apparently, you have never been the target of hate speech. I mean as an organization or platform, hate speech is gonna cause serious damage. You can't just tell individuals in your community or organization to ignore it. For example, in my country Myanmar,we just got free speech. But now we are dealing with hate speech which actually lead to hate crimes. The spread of religious hate speech causes one community of people to set fire/ kill another community of people. You can't just ignore hate speech.