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Comment by dreamcompiler | Hacker News Reader

The main reason I never liked filling out surveys is not because their websites didn't work well (but of course that was true too). It was because they were usually pointless. Surveys are always gamed by management. Positive results were used by management to pat themselves on the back, and would affirm that nothing needed to be changed. Negative results would be ignored by management, and therefore nothing needed to be changed. Maybe I'm just old and cynical.

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I know this is not reddit, but this video drives OP's point home.

https://youtube.com/watch?v=G0ZZJXw4MTA

Taking that humorous example further, you could go down both questions, still have a have a final "Yes" to both questions, but then have a final question to ask which one of the two a particular voter is worried about. e.g.

https://www.youtube.com/watch?v=G0ZZJXw4MTA&lc=Ugja0o_XRxNOR... has a comment with the transscript of the skit

HUMPHREY: No. So she starts asking you some questions. Mr Woolley, are you worried about the number of young people without jobs?

BERNARD: Yes. HUMPHREY: Are you worried about the rise in crime among teenagers?

BERNARD: Yes.

HUMPHREY: Do you think there's a lack of discipline in our comprehensive schools?]

BERNARD: Yes. HUMPHREY: Do you think young people welcome some authority and leadership in their lives?

BERNARD: Yes. HUMPHREY: Do you think they respond to a challenge?

BERNARD: Yes. HUMPHREY: Would you be in favour of reintroducing national service?

BERNARD: ...Oh. Well, I suppose I might be.

HUMPHREY: Yes or no?

BERNARD: Yes.

...

HUMPHREY: Mr Woolley, are you worried about the danger of war?

BERNARD: Yes. HUMPHREY: Are you worried about the growth of armaments?

BERNARD: Yes.

HUMPHREY: Do you think there's a danger in giving young people guns and teaching them how to kill?

BERNARD: Yes.

HUMPHREY: Do you think it's wrong to force people to take up arms against their will?

BERNARD: Yes.

HUMPHREY: Would you oppose the reintroduction of national service?

BERNARD: Yes.

...

FINAL QUESTION: Are you more worried about the rise in crime among teenagers or about the growth of armaments?

POTENTIAL FINAL ANSWERS: The rise in crime among teenagers / The growth of armaments / Undecided between the two.

I completely agree with that. Employee satisfaction surveys are always biased. But for me, this product looks much interesting when it comes to lead generation and customer satisfaction surveys. I would be curious to fiddle around, if I get a chat like personalized popup, for my opinions when I visit a website I use frequently. I feel like chat based interface for collecting feedbacks is a way to go. Congrats Shihab and team!

On a scale of 1 to 10, how much do you approve of the current CEO? (Pick one.)

- 9

- 10

- 11

Reminds me of one of Microsoft's original dynamic HTML demos: It had two buttons, one labeled "Our Web Site", the other labeled "Our Competitor's Web Site".

When you moved the cursor into the "Our Competitor's Web Site" button, it would quickly slide out from under your cursor so you couldn't press it!

Then when you stopped moving the cursor around, the "Our Web Site" button would sneakily slide in right underneath your cursor.

Negative nine, ten, eleven?

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