Bureaucracy isn't the promise of a system free of biases. The promise is that of a pure function: \forall a,b: a = b -> f(a) = f(b)
What's the point? The point is that there is a clear, rational audit trail for "why was this decision taken" with a computer system. You can challenge that. You can't challenge an overpaid gov admin whose primary motivating factor in making decisions is pleasing his superiors, no matter how removed.