Still in alpha but accepts real-money deposits in the tens of thousands. I think the market was unprepared for anyone being that brazen.
You should examine your reality if you think developers of alpha software have any obligation to provide non-technical folks with a way to use it. It's open source, nothing is stopping you from building your own wallet if you want something better. But they don't owe you anything on the basis of the protocol simply existing. Ask yourself, why do you expect that?