I agree with a lot of what this says... this one in particular:
> Lack of PDF invoices
Seriously!?! Your target market is business they need receipts. I even have one service I have considered dropping because they have no receipts at all.
> Lack of PDF invoices
Seriously!?! Your target market is business they need receipts. I even have one service I have considered dropping because they have no receipts at all.
Many European customers end up asking me for a formal invoice. A wonderful teaching moment about sending money to some dude in California
My thing costs $10/month. But we have a $300/month Enterprise plan that gives the same thing plus PDF Invoices, Purchase Orders, and a few other things that only large organizations with Accounting and Purchasing Departments need.
Those organizations tend to be fairly price insensitive, so the two numbers I listed above both round to zero as far as they care.
Problem solved for everybody.
When someone asked for one Maciej just sent them a blank invoice template and said to fill it out themselves. If I remember correctly it just made the guy madder.
Yet many companies don't even do that. But even so, that should be the bare minimum they do.
PDF invoices have distinct advantages over email. Mainly that most companies still aren't using expense reporting and accounting systems that can process email receipts. Most people still have to upload their receipt to a website. If it comes in as email that means:
- Printing as PDF
- Then uploading
It is an extra step that is completely unavoidable and doesn't seem like it would be an issue until it takes an hour+ to complete your expenses because a dozen web services force you to do this.