I was asked by a previous employer to perform the rollout of MDM to our mobile fleet, and I fully agree with everything in the article. Restrictions were implemented at the whim of my boss.
As an example, he found out there was a feature in the MDM service to block access to YouTube. He made sure that was ticked. Why? He didn't want people wasting time on 'his' phones. And the helpdesk would explode every time a new restriction was rolled out, but he didn't seem to notice or care. In his mind they were his phones.