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Isn't it illegal to offer a "store credit" instead of a refund in cases where IC forgot my items and I paid debit? Seems like a really shady way to bring customers back.

Don't get me wrong, I enjoy the whole concept of online ordering but the IC UI forces users into choices that benefit IC by default.

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I believe when the refund is not the customer's fault (though some choose to do it then), that the refund is typically "by the medium paid" (with some waiting, or such, for things like uncleared checks, etc.), but I'm not sure if that's a product of merchant regulation, consumer law or 'policy'.

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