re: chat ops vs a web page. It's just a single BGP advertisement -- big whoop. Chatops is just hipster famous right now.
This just comes down to experience and knowing how to build a network. I'd think that Github would have people knowing how to architect this. They've been through a few DDoS before.
Edit: It looks like Github uses NTT for traffic. Hello Github Netops person, you need to call your sales rep and turn on DPS Lite. It's like $100 per 10gig port and you get full ACLs. Telia, another one of your carriers, will do this too. At least they have for me. Level3 though? Lol kick that sorry network to the curb
Also, get another /22 allocation so you can at least separate out your DC-origin traffic from your customer traffic.
I mean someone can be right, but that doesn't give that person the right to be dismissive. Treating ignorance with disdain isn't going to make anyone smarter.
"Hey Jim, Did you go adjust that thing?"
vs.
"10:15am [JIM] /chatbot adjust x to y"