Not really, it's perfectly reasonable to fear overreactions from the public. They could even have the best number in the industry, but if the others don't publish and it sounds big, people will freak out.
I suppose they could technically do both, but not acknowledging problems of substantial magnitude could be considered endangerment. Like the mayor from Jaws.
It may be possible that there could be some reasonable questions around if a publicity blowup is a helpful part of addressing the problem.