This is true although the number of users has increased since 1968, a defect at Google or Facebook is going to affect millions.
Long Tail events is a big problem in software and a few lines of code are responsible for a large part of the costs (for a longer version of this answer https://possumlabs.com/the-cost-of-software-bugs-5-powerful-...).
I don't think we should call what VW did "incorrect software". It actually did what it was supposed to do.