I reported a bug in a Microsoft product earlier this year, one whose only effect was to complicate interop with a minor opensource competitor.
They handled that fairly, promptly and well. Microsoft isn't the same company as ten and twenty years ago.
They handled that fairly, promptly and well. Microsoft isn't the same company as ten and twenty years ago.
It's not because you had one positive experience with one small part of MS that it means the whole company's culture has suddenly reversed to be philanthropic or something.
Microsoft is hardly philanthtropic. I'd say it acts like a fairly enlightened bigco these days, that's very different from around y2k. My experiences are such that I did report that bug, I'd never have bothered doing that 20 years ago.