I'm not saying that they are making it up but if it maybe happened once it's going to get put out there as the norm.
I worked in a job once where the supervisors had their lair in a room just behind my back. They spent half their time moaning, as they sat around drinking tea all day. "Our conditions are worse than the cleaners!" was a memorable quote that's stuck in my head. Edit to add: they were govt employed, we weren't.