Indeed, I'd never heard of this, which is unfortunate as I've previously tried to find something - anything! - in the void between "not so complex as to be unusable" JIRA and "perfectly simple - too simple" Trello.
edit: Suggestion, compile that, the bug tracker and a Git repo service into one bundle. It'd definitely sell.
I enjoy the product a lot but when our IT people first sent us the documentation and accounts I thought I had clicked on the wrong link since the design of Site 24x7's dashboard and the Zoho site seem so different
It's not without its warts though.
Can’t even make readable bug tickets since preformatted text is broken.
I don't use it since Trello is enough for me, but it looks pretty solid.