>It really does seem that the social media team calms down a lot of angry people.
Great, they've mastered spin. People are angry for good reason. Don't calm them down, fix the damn trains, now. This is just more of the MTA's endless bullshit.
Great, they've mastered spin. People are angry for good reason. Don't calm them down, fix the damn trains, now. This is just more of the MTA's endless bullshit.
I have noticed on my commutes that there are times that I simply can't arrive at work. If I'm commuting at an unpopular time, it takes 15 minutes. If I commute at a popular time, it takes 20 minutes. This makes me either 5 minutes early or 5 minutes late, depending on the time I expect to arrive.
The reason the trains take a different amount of time is because when the trains are crowded, it takes a long time for people to get on and off, so the train has to sit in the station longer. This delays the train behind, and so on. A new signal system or better tracks isn't going to fix this problem. It's the human factor of "I want to arrive exactly at 9am, 9:01am isn't acceptable" that's slowing everyone down.
Other train systems manage exactly that. In Japan being even a minute late isn’t acceptable. This isn’t some impossible fantasy thwarted by human nature.
Your comment is exactly what I’m talking about. The MTA has managed to train us to accept this awful state as unavoidable and natural. Don’t buy their bullshit.