I can't understand this. Google, Amazon, Facebook, Apple, Oracle, Microsoft, countless others, all have their own huge backroom IT software projects.
Which one of them is supposed to have a monopoly on it?
People just seem to throw around 'monopoly' to mean nothing more than 'some large number of companies are able to achieve some things that others aren't'. Some other people just seem to use it for 'company that I think is too successful'.
There's no point in the word any more.
I think part of the problem is people feel free to define the group that can have a monopoly in any way they want. Is the intention here that 'large talented companies' have a monopoly on backroom IT software? If we're going to define groups however we want I can say things like 'people who are good at football have a monopoly on playing football professionally'.