Maybe it's just me but my experience is that except for the actual streaming (after you started to watch a movie), the Netflix UI is super bad. It recommends movies which I hate, it shows series which have been on Netflix for years under "New on Netflix", it doesn't provide any usable sorting, the searching is crap and so on. I would put zero faith in a statement by Netflix saying that something is "useless". The actual streaming experience is super good but when it comes to everything else they seem clueless to me.