What gives their statements the appearance of fact? Do you think press releases are factual because you know a PR agency was paid to write them?
Tweet: Hello! Amazon does pay their employees minimum wage - any less would be illegal One thing that often gets overlooked are the employee benefits that Amazon provides for all employees - Health insurance, 401K, career/financial counseling.
Amazon pays minimum wage is a factual statement. Minimum wage is not a good wage for the job but its still factual. You either offer them health insurance, 401K, counseling or you dont. I would say that's also a factual statement. Whether or not you agree with it is your decision but actually having transparent facts is refreshing these days.
I'm still not seeing why Amazon should be commended for what they're doing here, it's just form of social media marketing.
And, paid PR is not how you correct falsehoods. How about independent research? For example, if Amazon actually was interested in transparency, they could let a 3rd party survey a representative sample of warehouse workers and make public the results. That would be true transparency.