Edit: to add, if users saw unresolved bugs in the platform, the contract could be forked and improved or users could just leave. If code is law, and that code is deployed publicly for everyone to see, then nothing is left to the discretion of "owners" because the "owners" don't have discretion to begin with.
Whether or not that is good here, in general it is an issue. That is a large reason why we have courts.
I'm genuinely unsure of what you're getting at here.
Moreover, the best way I can think of to deal with mistakes in a smart-contract is escrow in something like a 2 out of 3 multi-signature wallet. This essentially elevates the third-party handling escrow to an arbiter. It seems like the kind of thing we'd want to be run by actual courts. Yet, having smart-contracts with build in ability of courts to revert seems to defeat most of the purpose.