Me too. I've heard an observation from a Belgian customer: Once a Belgian customer has signed a contract with a supplier, they're married, and will put up with all kinds of shitty product. Presumably, I speculate, because cancelling the contract is seen as an admission of failure for the buyer. Completely crazy. Entire countries never cancelling no matter how shitty the product turns out to be.
Sounds a bit like IBM back in the day. There's an anecdote that you never got fired as a manger for choosing an IBM product/ solution. It's the safe choice, no one could really fault you for going with it, even if it didn't meet all your reqts.