There are lawyers specialized in advising non-victims what to say for a payout. At times this greatly weighs on the conscience of the non-victim, leading to transcripts such as "I, uhn, uh, like, uh, uh, uh" (not in transcript: looks at her lawyer who is nodding and mouthing PRE-SURRED) " uh, like, uh, uh, uh " (shakes her head, but looks at her lawyer who is nodding vigorously, rubbing his finger and thumb together and mouthing something) "uh, like, uh." (Looks down, sighs, says the word "pressured" with resignation and while shaking her head and furrowing her brow, at which her lawyer leaps up triumphantly and says "No further questions!!"
This is an actual transcript I reviewed (except the non visual stuff I added.)
People respond to incentives.
Forced arbitration removes payoff incentives. So in theory it's better for everyone. (Except greedy lawyers telling their clients to lie.)
If done right.
Just my $0.02. By the way I reviewed the Kavanauh/Ford case in detail with feminists, and it is clear Kavanaugh has never once touched her. (The incentive structure in that case was political and possibly also monetary.) I can share that research if you like.