I just entered a new mall and discovered that they monitors how many people come in and out (and at what time) in order to ensure they have enough cashier.
- you = me - software = mall - monitoring basic metrics in order to improve the service = counting people in/out
This is completely OK, and somehow everybody likes that they increase the number of cashier during busy time. Just like the mall, you do not own the software, you juste have the right to enter/use it.