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Bezos and AWS happened. As most of the new growth is coming from cloud particularly for newer stack of projects, the company will have to compete with big 3 providers, who have much better economy of scale, complementary revenue streams and miles deep pocket. If launched today, Redhat would have to compete wit Amazon for maintenance of RH linux vs AWS linux which is done for ~free.

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Re AWS Linux support, ~free is about right. You do pay for it. At enterprise levels, you're paying a percent of your total bill for support. That can be significant.

https://aws.amazon.com/premiumsupport/pricing/

But with it you generally get very quick responses to issues, and if your bill is enough, you get a technical account manager who gets paged when you open a ticket. They handle many things, but I believe AWS Linux is in that list of many.

Having the Technical Account Manager is quite valuable.

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