Most likely they'll tell you that you're on your own, but you never know. The level of loss is far below what normally interests them, but if you could show that this is widespread, that could change things.
That said, I just did a check on online reviews for a doctor I know well and whom I know has been one the most loved and respected doctors in the community for decades. I also know his reviews were excellent 6 months ago. However, today, there are now some 1 star reviews.
Hmmm...
Here's the thing with review sites; the reviews are not made by people qualified to write reviews. I've seen one-star reviews on Amazon because the person bought the wrong item and they didn't like the return policy. I've seen one-star reviews on Yelp because the restaurant didn't use recyclable takeout forks.
It's really dumb to put any value into the star-rating system, and yet people do it. I only look at the stars if there are 40 or more reviews. Then at least a few people with some common sense got a chance to weigh in.