When I saw the headline, I assumed it was a situation where someone had emailed the wrong address or only tried to contact them via Twitter. But upon reading the article I see this is a high-quality report. She was sounding alarms and emailing all the right people. It's is insane that Apple missed this.
I think at this point, we need Tim Cook to write an apology piece about how they screwed up, how this won't happen again, and who got fired.