You know, I think what they're experiencing is, uh, Winter. This might be a foreign concept for people who live in sunny Santa Monica, so I'll explain: for about 5 months in most of the US, it gets really cold outside, kind of like your freezer. Crystalized water falls from the sky, and riding a scooter becomes both dangerous and very uncomfortable, so most people don't do it. Unlike, say, Uber, your revenue will likely take a real big hit during this time, instead of increasing.
More bad news for you, this does happen every year. Heck, in many of your largest markets, like Minneapolis and Chicago, it can last up to 8 months!
I'm available for hire if you need boots on the ground in this part of the country. First recommendation: Maybe don't keep hundreds of scooters on the streets during heavy snowfall! As far as I could tell, the total scooter capacity didn't decrease substantially over the past four months, no one was riding them, and I'm sure they took a lot of damage from the bad weather. Hunker down and wait for the sun!