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If there's anything we can do to make your Twilio experience better, I hope you'll email me, I'm danielle@twilio.com

We've been experimenting with Twilio for the past few months, have some proofs of concepts up and running, but in the end it seems like we will launch with Tropo instead. We're based in Puerto Rico, which even though is technically in the US, we can't get local numbers through Twilio. It also helps that Tropo has TTS in spanish and other languages.

Would really love to see Twilio match Tropo in these regards eventually!

Hey Hector, thanks for this feedback I'll check with the team on the status of Puerto Rico phone numbers. Regarding TTS, you might want to take a closer look at the Twilio <Say> verb, we actually support Spanish TTS... you just have to specify the language and you'll get the right accent, like this:

<Response> <Say language="es">Es un robot que hablan español!</Say> </Response>

Also have French and Germain. Details here: http://www.twilio.com/docs/api/2010-04-01/twiml/say

Thanks for the followup - I'll check this out. I'm not sure how Tropo got the PR numbers, as Google Voice and Skype have the same issue - something about the local telecoms.

If anyone at Twilio needs help when dealing with the PR numbers/needs telecom contact info/whatever, send me an email to anything @ my username dot com

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