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The article discusses violating TOS, not a billing issue. I don't think it's unreasonable to disable an account in that circumstance but I agree that deleting images/resources without allowing customers to defend themselves and backup the systems would be unfair.

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> The article discusses violating TOS, not a billing issue.

That's not the impression I got. It sounds like the issue was that a account with misinterpreted payment history was showing bitcoin-mining-like usage patterns. Mining is not against the terms of use, they were just erroneously convinced themselves that the customer was not going to pay for it.

I'd like to apologize for the typos in my previous comment that I neglected to notice before the edit window expired.

Correct.

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