Here's a great podcast on NPR's planet money if you want to learn more - https://www.npr.org/sections/money/2018/01/10/576879734/epis...
You cannot just give me two anecdotes to defend one of the most inefficient systems in the US.
It's a mainframe batch-processing system built in the 1970s, and it's mostly worked just fine for 40 years. That's pretty efficient!