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> in places where public transit is good (NYC, Chicago, Boston)

The Boston one is a real giggle. At best, public transit in Boston is no better than the Bay Area, and on average is much worse.

The real reason for not running shuttles in these locations is office size. The Bay Area offices where shuttles are run have 10-100x the employees these other locations have.

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I work at Google in Cambridge, in Kendall sq. Most of my coworkers take public transit, most commonly the Red Line. If you look at https://www.mapnificent.net/boston/#11/42.3729/-71.0760/2700... you can see there's a large area within reasonable public transit commuting distance.

The tech company shuttles in the Bay Area mostly run to the South Bay, where Google etc are, and the public transit options there are minimal.

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