>Uber spoke to the driver and temporarily suspended him, according to a spokesperson, but said they had a hard time following up with the woman.

>Meanwhile, police are conducting a criminal investigation into the assault, but Uber said they didn’t know about it. Police didn’t seek evidence from Uber, and Uber didn’t ask police what was going on. The driver's suspension ended, and he returned to carrying passengers.

Later:

>But ahead of formal charges, the company depends on victim reports or for police to contact them. Uber doesn’t proactively communicate with police about alleged incidents, a policy based on advice from experts on how to respect victims' privacy, the Uber spokesperson said.

I'm really not sure what Uber is supposed to do here. Fire the drive based on an assault claim that both the driver and the rider claim? They have no other info to go on...