Should we let the market forces play that out? No tip, less incentive to join Door Dash as a driver. Also fix the minimum wage laws.
UPS does it in a 1 day timeframe and not with food which could get cold or something and they deliver to a lot more houses at once.
While DoorDash targets 1 customers house and lets 1 biker drive there. If you want to pay for him to have a fair wage then you probably wouldn't order from DoorDash anymore because it's too expensive
At the moment tips are a hidden cost that customers don't see or think about when they order.
It effectively allows Doordash (and others) to present their service as being cheaper than it really is.
If presenting the full cost upfront means people stop using the service then it simply means that there is actually no viable market.
There are plenty of food delivery companies (eg Deliveroo, Wolt, FoodPanda) in countries without a tipping culture. Go to any European capital and chances are you'll see loads of brightly-coloured cube-shaped backpacks cycling around — so the companies seem to be doing OK.
According to figures from end of last year Deliveroo lost £185m while making £277m in sale... Any 'normal' business would have collapsed even before getting there.
These companies are like Uber and Lyft: The business case is very shaky and they are facing employment law pressures at the same time. So we'll see...