Thanks for the clarification! I was really scratching my head there based on the apples to oranges comparison of 'customers' to 'users' and you were right... my revenue estimate was indeed way off.

Upgrading Slack from 'WTF' to "Let's see how this plays out and if it's priced accurately' because $30m in losses on $145m in revenue for cloud enterprise chat with a long-tail of free-tier users seems pretty promising!

Thanks again!