"There must be some detail not reported to the public that made it make sense."

Is something people say over and over to try NOT to accept bad things happen a lot to innocent people. It's not always in bad faith and I am not saying it is for you (though it increasingly IS online especially), since we are generally taught as long as we are "good" that it will all be ok and that authority are the good guys. But real life proves that not to be the case much of the time and this disconnect is hard for people to accept so they say things like the above...blame victims...call it fake news etc.